Privacy & Refund Policy

Privacy Policy

Andre's Confiserie Suisse is committed to respecting your privacy and respecting your needs for protection and management of personal information you share with us. We do not share any consumer information we receive with any third party.

When you purchase a product for mail order, we retain your address for future catalog mailings. If you prefer to be taken off the mailing list, please let us know either at the time of the order or by contacting us directly at 816-561-3440.

Refund Policy

We guarantee that every Andre's Confiserie Suisse product you purchase will be absolutely fresh and of the highest quality. We do recommend that to insure the ultimate taste and quality, all chocolate candies containing fresh dairy cream be consumed within two weeks of receipt. We guarantee that your purchase will arrive in perfect condition at the address given with your order. The guarantee is void if we are given the wrong address or is UPS cannot deliver on the first attempt. Please double check all address information and ship to addresses where someone will be able to accept delivery.