Welcome to André's.
We are a family-owned business rooted in three generations of Swiss-trained confiseurs, pouring passion into every one of our Swiss-style confections. We take each step in the chocolate making process seriously, from the cocoa plantation to your taste buds. We use classic recipes and pure ingredients to create distinctive chocolate experiences, honoring family and legacy. A tradition in the Kansas City community since 1955.
We work direct with select stores throughout the United States and strive to maintain the highest standards in all of our processes from start to finish with a dedication to quality, service, innovation and tradition.
On behalf of our entire family and staff at André's, we sincerely appreciate your support and look forward to working with you for many years to come.
Links to view/download our current line sheets and order forms are listed at the bottom of this page. You may email orders directly to email@example.com. Pre-orders are encouraged, especially during the busy holiday seasons to help guarantee full order quantities + desired delivery dates. Please place orders 1 to 2 weeks ahead of the requested receipt date. For large orders and/or during holiday seasons, please allow 2+ weeks.
Pre-payment is required on initial orders. Subsequent orders may be set up net 30 paid by check or credit card. Billing is due within 30 days. A 1.5% late fee will be applied to past due invoices each month.
Products being shipped to warmer climates may require expedited shipping and/or polar insulated packaging for an additional charge to avoid melting. Click here to view a map that outlines expected delivery times from our location when shipping standard UPS Ground. Orders will ship approximately one week from order date, shipping out the following Monday or Tuesday (to avoid sitting in a non-temperature controlled UPS warehouse where the chocolate can melt through a weekend). We can schedule pre-orders for future delivery dates upon request.
You will find a "best by" sticker on the bottom of each box that indicates the date by which each product should be consumed. Our luxury products are perishable. We use only the freshest ingredients in everything we produce, with no additives or preservatives. If a product is past its shelf life, we ask that you do not display it. This will ensure that your customer gets the best product experience. André’s assumes no responsibility for products sold after the recommended expiration date. Please note that our truffles are made with real butter and cream so their shelf life is limited to 5 weeks. With your order, André’s will provide you with fresh truffles made within 1-2 weeks, allowing 3-4 weeks before the listed date.
Store chocolates at a cool, dry room temperature, away from heating elements and/or direct sunlight. Do not refrigerate. If wrapped airtight, they may be refrigerated or frozen to extend their shelf life but to avoid condensation (which could alter the appearance and flavor of the chocolate candies), please remove the sealed items from cold storage for at least 12 hours and allow box to return to room temperature before breaking the airtight seal. Please note that our J. Rieger & Co. Chocolate Shots can NOT be frozen.
We can create shrunk wrapped boxes for your merchandise display to showcase what's inside each pre-packed product. These may be added to any order (free of charge) upon request and with advance notice.
Complimentary bulk samples of the products you sell are available on initial orders to help introduce your customers to our products and push sales within your store(s). For every product you order, we will offer 10% additional pieces of that product for sampling at no charge. Samples are available to purchase on subsequent order at cost (33% of retail). Please notify us in advance if you'd like to participate.
To set up a wholesale account
Send the following to firstname.lastname@example.org:
1) Contact information: name, business name, shipping address, billing address + phone number
2) Tax information/certificate: for tax-exempt status
3) Pre-payment on initial orders. Subsequent orders may be set up net 30 paid by check or credit card. Billing is due within 30 days. A 1.5% late fee will be applied to past due invoices each month. Please let us know which you prefer because the invoice type will depend on your preferred method of payment.
Thank you for your support. We are excited to work together.
Nancy and Jen
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